Privacy Policy

Last Updated: February 2, 2025

Who We Are

Our website address is: https://www.designsbyfox.com. We are an independent design and photography business offering digital and physical products for sale, as well as custom design services.

Information We Collect

When you interact with our website, we may collect the following information:

Personal Information: Name, email address, billing/shipping address, phone number, and payment details when placing an order.
Account Information: If you create an account, we collect your login credentials and order history.
Payment Information: Payments are processed securely via WooPayments (e.g., Debit Card, Credit Card, Apple Pay, Google Pay). We do not store credit card details.
Order Details: Products purchased, order status, and transaction history.
Comments & Reviews: When visitors leave comments or product reviews, we collect the data shown in the form, IP address, and browser user agent string for spam detection.
Media Uploads: If you upload images, avoid embedding location data (EXIF GPS), as visitors can extract this information.
Cookies & Tracking Technologies: Cookies store shopping cart data, login preferences, and analytics tracking (Google Analytics, Facebook Pixel, etc.).

How We Use Your Information

We use collected information for the following purposes:

To process and fulfill orders, including payments and shipping.
To provide customer support and respond to inquiries.
To send transactional emails regarding orders, confirmations, and account updates.
To improve our website, services, and user experience through analytics.
To send marketing emails (only if you have opted in). You may unsubscribe at any time.
To detect and prevent fraud, security risks, and unauthorized access.

Who We Share Your Data With

We do not sell your data. However, we may share certain data with third-party service providers to operate our store:

Payment Processors: Stripe, PayPal, or other providers process your payments securely.
Shipping & Fulfillment Services: If applicable, we share shipping details with couriers to deliver your order.
Email Marketing Services: If you subscribe to our newsletter, your email may be stored with our email provider (e.g., Mailchimp).
Analytics Providers: Google Analytics and similar services help us track website usage and improve user experience.
Security & Fraud Prevention: We may share data with security platforms to protect against fraud and abuse.

How Long We Retain Your Data

Orders & Transactions: Retained for tax, legal, and business record purposes (usually 7 years).
User Accounts: Stored as long as your account is active; you can request deletion at any time.
Comments & Reviews: Retained indefinitely unless requested for removal.
Marketing Data: Stored until you opt out.

Your Rights Over Your Data

Depending on your location, you may have the right to:

Request access to the personal data we hold about you.
Request correction or deletion of your data.
Withdraw consent for marketing emails.
Request to export your data.
Lodge a complaint with a data protection authority if you believe we are handling your data unlawfully.

To make any of these requests, please contact us here.

How We Protect Your Data

We implement industry-standard security measures to protect your personal data, including:

SSL encryption for data transmission.
Secure third-party payment processing (we do not store card details).
Regular security audits to protect against breaches.

Cookies & Tracking

We use cookies to enhance user experience, store cart information, and analyze website traffic. You can manage cookies in your browser settings.

Embedded Content from Other Websites

Articles and products on this site may include embedded content (e.g., videos, images). Embedded content behaves as if the visitor has visited the other website, which may collect data and track interaction.

Policy Updates

We may update this policy periodically. Changes will be posted on this page with the updated effective date.

Contact Information

For privacy-related inquiries, please contact us here.